Last updated: 17 December 2025
This Privacy Policy explains how Sahavi Skincare Ltd ("we", "us", "our") collects, uses, stores, and protects your personal data when you visit or make a purchase from https://www.sahaviskincare.com (the "Site").
We are committed to protecting your privacy and handling your personal data transparently and securely, in accordance with the UK GDPR, Data Protection Act 2018, and other applicable data protection laws.
1. WHO WE ARE
Sahavi Skincare Ltd
Registered in England and Wales
Company Number: 16658847
Registered Office: 128 City Road, London, United Kingdom, EC1V 2NX
Email: support@sahaviskincare.com
For data protection purposes, we are the data controller.
2. PERSONAL DATA WE COLLECT
We may collect and process the following categories of personal data:
2.1 Information you provide to us
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Name
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Billing and shipping address
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Email address
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Phone number
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Account login details (if you create an account)
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Order details and correspondence
2.2 Information collected automatically
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IP address
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Device and browser information
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Usage data (pages visited, interactions)
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Cookies and similar technologies
2.3 Payment information
Payments are processed securely by third-party payment providers. We do not store full payment card details.
3. HOW WE USE YOUR DATA
We use your personal data to:
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process and fulfil orders;
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manage your account;
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communicate with you about orders, returns, or enquiries;
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improve our Site and services;
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comply with legal and regulatory obligations;
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send marketing communications (where permitted).
4. LEGAL BASES FOR PROCESSING
We process your personal data under the following legal bases:
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Contract – to fulfil your order or provide services;
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Legal obligation – to comply with laws and regulations;
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Legitimate interests – to operate and improve our business;
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Consent – for marketing communications (where required).
5. MARKETING COMMUNICATIONS
If you opt in, we may send you marketing emails. You can unsubscribe at any time using the link in our emails or by contacting us.
We do not sell your personal data to third parties.
6. SHARING YOUR DATA
We may share your personal data with trusted third parties, including:
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payment processors;
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shipping and fulfilment partners;
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IT, hosting, and analytics providers;
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professional advisers and regulators where required by law.
All third parties are required to protect your data and use it only for specified purposes.
7. INTERNATIONAL DATA TRANSFERS
As we sell internationally, your personal data may be transferred outside the UK, including to countries that may not provide the same level of data protection.
Where this occurs, we ensure appropriate safeguards are in place, such as:
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UK International Data Transfer Agreements;
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standard contractual clauses;
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transfers to countries deemed adequate by UK authorities.
8. DATA RETENTION
We retain personal data only for as long as necessary for the purposes for which it was collected, including legal, accounting, or reporting requirements.
9. YOUR RIGHTS
Under UK GDPR, you have the right to:
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access your personal data;
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request correction or deletion;
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restrict or object to processing;
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request data portability;
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withdraw consent at any time;
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lodge a complaint with the Information Commissioner’s Office (ICO).
10. COOKIES
We use cookies and similar technologies to enhance your experience. For more information, please see our Cookie Policy.
11. DATA SECURITY
We implement appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.
12. CHILDREN’S DATA
Our Site is not intended for children under 18. We do not knowingly collect data from children.
13. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
14. CONTACT US
If you have questions about this Privacy Policy or how we handle your data, please contact:
This Privacy Policy should be read together with our Terms of Service, Shipping Policy, and Returns & Refunds Policy.
